Shipping & Delivery Policy
At Elite Containers Hub, we arrange delivery of shipping containers and container-related products to customers across Poland and selected locations throughout the European Union. Because containers are large and require specialist transportation, delivery arrangements may vary depending on the product, destination, site access, and delivery method.
Delivery Areas
Elite Containers Hub offers delivery across Poland, subject to product availability and suitable delivery access.
We may also arrange delivery to selected European Union destinations. Customers outside Poland should contact our sales team before placing an order so we can confirm availability, transportation arrangements, delivery times, and applicable charges.
Delivery Costs
Delivery costs depend on several factors, including:
Delivery destination
Container size and weight
Number of containers ordered
Transport requirements
Road access to the delivery location
Special unloading requirements
Distance from the dispatch location
Where a product page displays a delivery-inclusive price, the applicable delivery conditions will be stated before the order is confirmed.
Where delivery is quoted separately, customers will receive the applicable delivery charge before completing the purchase.
We do not intentionally add undisclosed delivery charges after an order has been confirmed. Any additional charges that may arise because of special site conditions or services requested by the customer will be explained before those services are provided whenever reasonably possible.
Delivery Times
Estimated delivery times depend on product availability, order processing, transportation arrangements, destination, and site conditions.
Where a delivery estimate is provided on a product page or quotation, it represents an estimated timeframe rather than a guaranteed delivery date unless the order confirmation expressly states otherwise.
For standard in-stock products, our current typical delivery estimate may be approximately 5–7 business days, subject to availability and transportation conditions.
Custom-built, modified, converted, or specially ordered containers may require additional preparation and delivery time.
Delivery Access Requirements
Before delivery, customers are responsible for ensuring that the delivery location is suitable and accessible.
Customers should ensure that:
The delivery vehicle can safely reach the property.
Access roads are suitable for the required delivery vehicle.
Gates, entrances, and access routes are sufficiently wide and high.
The delivery area has suitable ground conditions.
Overhead cables, trees, buildings, walls, and other obstacles do not prevent safe delivery.
Any required permits or access permissions have been obtained.
If the delivery location has restricted access, customers should inform Elite Containers Hub before ordering.
Unloading and Placement
The delivery method depends on the container ordered and the agreed transportation arrangement.
Customers may need to arrange suitable unloading equipment, such as a crane or specialist lifting equipment, where this is not included in the agreed delivery service.
If specialist unloading is required, we will advise the customer before delivery whenever the requirement is known.
The customer is responsible for ensuring that the intended placement area is suitable for the container.
Failed or Delayed Delivery
Delivery may be delayed because of circumstances outside our reasonable control, including severe weather, road restrictions, traffic, vehicle breakdowns, supplier delays, port delays, or other transportation issues.
If delivery cannot be completed because the customer has not provided suitable access or the site is unavailable, additional transportation or waiting charges may apply where these costs are incurred.
We will communicate material delivery delays to the customer as soon as reasonably practicable.
Inspection Upon Delivery
Customers should inspect the container and visible external condition as soon as reasonably possible after delivery.
If you identify visible transportation damage, please notify Elite Containers Hub promptly and provide photographs or other relevant evidence.
This does not affect any statutory rights that may apply to consumers under applicable law.
Delivery Confirmation
Before dispatch, we may contact the customer to confirm:
Delivery address
Contact details
Preferred delivery arrangements
Site access
Delivery requirements
Any special instructions
Providing accurate delivery information helps us arrange transportation efficiently.
Contact Us
For delivery quotations, availability, access questions, or delivery assistance, contact:
Elite Containers Hub
Legal business name: Elite Eco World Sp. z o.o.
Email: sales@elitecontainerhub.com
Phone: +48 729 292 275
Business address: Generała Stanisława Skalskiego 3/4, 20-291 Lublin, Poland
Please ensure the phone number and business address published here exactly match the information provided in Google Merchant Center.